THE OSLO PUBLIC LIBRARY LENDING REGULATIONS
1 Provisions
Pursuant to Section 108, Subsection 4, Paragraph 3 of the Public Library Act of 20 December 1985, the Oslo City Council has adopted a set of regulations for the Oslo Public Library.
2 Scope
The provisions of these regulations shall apply to the loan of all books and other material from the Oslo Public Library.
3 Objective
The regulations are intended as a basis for a standard agreement between the patron and the Oslo Public Library. This agreement consists of lending regulations and a registration form.
4 Definitions
A patron is a person who is entitled to check out material in accordance with prevailing lending regulations. A library card is issued to all patrons upon registration. This card identifies the patron in the library’s lending system and confirms by signature that the patron has read and accepted the lending regulations.
5 General terms
5-1 Who is eligible to hold a library card?
Adults or young people at least 15 years old can receive a library card by showing a valid ID. Children under the age of 15 must have written permission from their parents or guardians. Children must be at least 6 years old to obtain a library card.
Persons who are temporarily residing in Norway can receive a library card by presenting a valid ID as proof of identity. The registration must clearly state the temporary nature of the residency.
Institutions and organisations can receive a library card in accordance with special guidelines. In such cases, the card is issued in the name of the institution or organisation.
5-2 Registration
When registering, patrons must state their address and sign the registration form. They must also sign the library card to
confirm that the lending regulations have been read and accepted. The library keeps the signed agreement.
Patrons may also choose to use their e-mail address for written communication from the library. They then consent to receiving all written library communication by e-mail. This applies to reminders, notice of reservation and other types of correspondence from the library.
5-3 Borrowing period
The borrowing period is normally four weeks. Institutions and organisations are usually granted six weeks. There may be other borrowing periods for parts of the collection or special sections. The borrowing period can be extended twice, provided the material has not been reserved for anyone else and the borrowing period is extended before the due date.
5-4 When patrons forget their library card
If a patron has forgotten his/her library card, he/she may check out material by showing a valid ID. There is a fee for this service for patrons over the age of 16.
5-5 Loss of library card
The loss or theft of a library card must be reported immediately. If the library is not notified, or if such notification is unduly delayed, the owner of the library card will be held liable for whatever loss the library incurs as a result of someone else’s misuse of the card. A replacement card is issued upon payment of a fee. The fee is lower for patrons under the age of 16.
6 Patrons’ rights
Patrons may check out material from the library free of charge. Normally, patrons are allowed up to 20 items on loan at any given time, but the library may make exceptions. Persons not registered in the National Registry are allowed to have two items on loan at any given time.
7 Patrons’ obligations
A library card is personal. It cannot be used by others and must always be presented when checking out material. The patron must sign both the registration form and the library card. The patron confirms that he/she has read the lending regulations and accepted them. The patron is responsible for keeping abreast with changes in the provisions of these regulations. All changes will be announced at the library and on the municipal authority’s and the library’s web sites.
All changes of name and address must be reported to the library immediately, including new e-mail addresses when these are listed as legally binding addresses. Institutions and organisations holding library cards are obligated to inform the library of any change of address, section, section head or any other changes within the institution.
8 When loaning to institutions and organisations
When loaning to institutions and organisations, it must be clear which section or person is responsible for the borrowed material on behalf of the institution or organisation. Institutions do their borrowing through their own library, if they have one.The institution or organisation is responsible for all material that has been checked out on its library card. For liability in the event of loss or damage, see item 9. For private borrowing by individual employees, personal library cards must be used.
9 Responsibility/sanctions
The patron is responsible for all loans made on his/her library card and for returning all items on time. Loss or damage must be compensated for at standard rates. A penalty fee will be charged for all items returned that are overdue. If such items have not been returned after two reminders, they will be considered lost and a replacement charge will be made at standard rates for lost or damaged material.The library will withdraw its claim for compensation if and when such material is returned. Costs and penalty fees, however, will still apply.
The library assumes no responsibility for damage to a patron's playback or computer eequipment caused by library material.
Any violation of the provisions of these regulations, or other abuse of the library’s trust, can lead to the withdrawal of borrowing rights. Decisions are made on a case-by-case basis in accordance with the provisions of the Administrative Act.
10 Administrative regulations
The City Council is authorized to make changes in, and provide supplementary provisions for, the regulations, including the setting of penalty fees in the event of lost library cards, reminder fees for overdue payment and replacement charges for lost, unreturned or damaged books and other borrowed material.
11 Complaints
Individual decisions pursuant to the regulations can be appealed in accordance with the Administrative Act. The appeal should be addressed to the government office that took the decision.
12 Commencement
The regulations concerning the lending of books and other material at the Oslo Public Library will enter into force on April 15th, 2008.
IN BLOCK LETTERS
Last name:________________________________ First name:_______________________________ Sex: F M
Street:
___________________________________________________________________________________
Postal code: City: Tel:
___________________________________________________________________________________
Date and year of birth:_____________E-mail:______________________________________________
(Communication from the library will be sent to this address only)
I have received and accepted the lending regulations of the Oslo Public Library.
Date:_________Parent/Guardian`s last name:______________________First name:_________________
Parent/Guardian`s address:____________________________________________Tel. :________________
Parent/Guardian`s signature:______________________________________________________
CARD NR.:_______________________(to be filled in by the library)
ORDERING/RESERVING MATERIAL
Patrons with valid library cards can reserve titles that are currently on loan to others. Requests can be made via Internet by using My Journal, or by contacting one of the library's departments.
Number of reservations allowed:
There is a limit to total concurrent reservations:
Music on CD = 6
Audiobooks = 6
Film on DVD or VHS = 6
Language courses = 6
CD-ROM = 6
The limit for total reservations regardless of material type is 10.
When the reserved material becomes available, the patron will be notified by e-mail or letter. Material must be picked up within 7 days of the date of notification.
Patrons can cancel reservations in My Journal.
Patrons can also order material not found in the library's collection, if it can be found in other libraries. These reservations must be made via one of the library's departments.
RULES OF CONDUCT
GENERAL
All visitors must obey library regulations and behave in a manner consistent with common good behaviour. When faced with infractions of this rule, library employees will first remind the patron of the library's expectations. If the behaviour continues, the patron can be asked to leave the library.
USE OF INTOXICATING SUBSTANCES
Patrons under the influence of intoxicating substances, patrons using intoxicating substances and patrons purchasing or selling intoxicating substances will be asked to leave the library.
OTHER DISTURBING BEHAVIOUR
Patrons who behave in a threatening manner, or in a manner otherwise disturbing or unpleasant for others (noise, odor, threatening or unduly disturbing others), will be required to leave the library.
To be asked or required to leave the library is not synonymous with being denied access permanently. The situations described here are considered acute, and those patrons involved are allowed general access on the same footing with other patrons when the issue in question is no longer a problem. Permanent denial of access is a serious step affecting the individual's rights, and is a proceeding that must occur in accordance with the Public Administration Act.